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Cancellation & Privacy Policy

At Xiphy Digital Marketing LLP, we strive to provide the highest level of service to our clients. However, we understand that circumstances may arise where cancellation or refund of services is necessary. Please read the following policy carefully to understand your rights and obligations regarding cancellation and refunds:

1. Cancellation of Services

  • Clients may request the cancellation of services by serving one month of notice.
  • Upon receipt of a cancellation request, we will process the request, considering any contractual obligations or terms specified in the service agreement.
  • Depending on the nature of the services and the timing of the cancellation request, certain fees or charges may apply. We will communicate any applicable fees or charges to the client prior to processing the cancellation.

2. Refund Policy

  • Refunds may be issued in accordance with the following conditions:
    • If services have not yet commenced: Clients may be eligible for a full refund of any fees paid for services that have not yet been rendered.
    • If services have commenced: Refunds will be prorated based on the portion of services that have been provided up to the point of cancellation.
  • Refunds will be processed using the original method of payment unless otherwise agreed upon by both parties.
  • Please note that certain services or products may be non-refundable, and any such exceptions will be clearly communicated to the client prior to purchase.

3. Disputed Charges

  • If you believe that you have been incorrectly charged for services or that you are entitled to a refund under our policy, please contact our customer support team to resolve the issue promptly.
  • We reserve the right to investigate and verify any disputed charges before issuing a refund, and we may require additional information or documentation from the client to facilitate the resolution process.

4. Changes to Services

  • We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. In such cases, clients may be eligible for a refund or credit for any prepaid services that have not yet been provided.

5. Contact Us

  • If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at [Contact Email]. Our customer support team will be happy to assist you.

By engaging our services, you agree to abide by the terms and conditions outlined in this Cancellation & Refund Policy. We reserve the right to update or modify this policy at any time without prior notice.